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Canon EOS 20D SLR and Vista x64 support

Canon RAW codec

So, Canon doesn't yet have an x64 Vista RAW codec (as of 2007-07-17). They have a 32-bit codec for Vista, which is specifically noted at not being 64-bit compatible.

Not content with this, I submitted a query (2007-07-18) asking when they would support the RAW codec on a 64-bit Vista platform. This was their response (2007-07-19):

From: Canon Support <>
Date: Thu, 19 Jul 2007 14:50:11 -0400
Subject: Re: Response from Canon - SWSS Web Escalation  (...)

Dear Chris Luke:

Thank you for contacting Canon product support.  We value you as a Canon
customer and appreciate the opportunity to assist you with your 64 bit

Canon has not announced plans to offer 64 bit support at this time.

Thank you for writing to us with your feedback. We appreciate you taking
the time to share your comments with us regarding your Canon product.

We have forwarded your comments to Canon USA through our Customer
Feedback process. This process allows us to capture important feedback
from our valued customers. As we constantly strive to improve our
products and services, your comments are vital to our continued success.

For important product updates, including available drivers and product
notifications, please visit Canon's Web site at

Please let us know if we can be of any further assistance with your
Canon product.

We hope this information is helpful to you.  Please let us know if we
can be of any further assistance with your EOS 20D.

Thank you for choosing Canon.


Technical Support Representative

Not wholly satisfying, really.